Pinky Swear jewelry is guaranteed against defects for life. We promise.
Should your piece ever break due to a flaw in manufacturing, we will repair or replace it for free, including shipping both ways. Please contact us at firstname.lastname@example.org for shipping instructions and timeframe.
Should your piece ever be damaged due to an accident, we will repair or replace it at a reduced rate, plus cost of shipping. Please contact us at email@example.com for shipping instructions, timeframe, and cost estimate.
Should you need your Pinky Swear piece professionally refinished and repolished, we will do this free (one time per year), if you pay the cost of shipping. Please contact us at firstname.lastname@example.org for shipping instructions, timeframe, and return shipping options.
For your Pinky Swear jewelry, please use a silver/gold polishing cloth for tarnish removal on most pieces, especially if they have an oxidized (blackened) finish, have gemstones, or are hollow. Dip-style cleaners for Sterling Silver can be used otherwise.
A soft toothbrush with soapy water can also be used on gold or sterling silver that is not oxidized, or hollow. It is safe on most gemstones (mood ring stones should never get wet).